Customer service Customer relations 8 Video Cassette 6 Consumer satisfaction 3 Digital video disc 3 Communication 2 Creative ability in business 2 Customer loyalty 2 Customer satisfaction 2 Customer service -- 2 Economic aspects 2 Employees -- 2 Industrial management 2 Management 2 Online social networks -- 2 Public relations 2 Service industries markets -- 2 Social media -- 2 Success in business 2 Training of 2 corporatisation 2 training of 2 Business 1 Bussiness -- 1 Capitalism 1 Careers -- 1 Case study 1 Change Management 1 Communication in marketing 1 Competition 1