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|a Vandermerwe, Sandra
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|a Customer capitalism :
|b the new business model of increasing returns in new market spaces /
|c by Sandra Vandermerwe.
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|a London:
|b Nicholas Brealey,
|c 1999.
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|a 296 p..
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|a Customer service
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|a Capitalism
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|a Target marketing
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|c Main Non-Fiction
|e INTAN BK
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