Lessons from the Nordstrom way : how companies are emulating the #1 customer service company /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
John Wiley & Sons,
2001.
|
| Subjects: |
INTAN Bukit Kiara
| Call Number: |
658.812SPE |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 0000052064 | Main Non-Fiction | BOOK | AVAILABLE |