Lessons from the Nordstrom way : how companies are emulating the #1 customer service company /
| Main Author: | |
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| Format: | Book |
| Published: |
New York:
John Wiley & Sons,
2001.
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| Subjects: |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
John Wiley & Sons,
2001.
|
| Subjects: |