The agenda : what every business must do to dominate the decade /

The agenda : what every business must do to dominate the decade /

Bibliographic Details
Main Author:	Hammer, Michael
Format:	Book
Published:	New York: Crown Business, 2001.
Edition:	1st Edition.
Subjects:	Competition Organizational change Organizational effectiveness Consumer satisfaction

Similar Items

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000 : Running a Business in Today's Consumer-Driven World /
by: Blackshaw, Pete

Breaking Through 2nd Edition : Implementing Disruptive Customer Centricity /
by: Vandermerwe, Sandra
Published: (2014)

How companies win : profiting from demand-driven business models no matter what business you're in /
by: Kash, Rick
Published: (2010)

Quality on trial : Bringing bottom-line accountability to the quality effort /
by: HOWE, Roger J.
Published: (1995)

Commitment : the dynamic of strategy /
by: GHEMAWAT, Pankaj
Published: (1991)

COMPLEX ISSUES MANAGEMENT : Strategy and Tactics /
by: Das, Ranjan

The LITTLE Book of BIG Customer Satisfaction Measurement : Ajit Rao, Subhash Chandra.
by: Rao, Ajit
Published: (2012)

Mengukur kepuasan pelanggan /
by: Gerson, Richard F.

NINCOMPOOPERY : why your customers hate you, and how to fix it / /
by: Brandt, John R

Buying styles : simple lessons in selling the way your customer buys /
by: Wilkinson, Michael, 1957-
Published: (2009)

High involvement innovation : building and sustaining competitive advantage through continuous change /
by: Bessant, J.
Published: (2003)

Reengineering the corporation : a manifesto for business revolution /
by: HAMMER, Michael
Published: (1994)

Reengineering the corporation : a manifesto for business revolution /
by: HAMMER, Michael
Published: (1995)

How to market to people not like you : know it or blow it rules for reaching diverse customers /
by: McDonald, Kelly
Published: (2011)

How to market to people not like you : know it or blow it rules for reaching diverse customers /
by: McDonald, Kelly
Published: (2011)

Organizational behavior : improving performance and commitment in the workplace /
by: Colquitt, Jason
Published: (2013)

Organizational behavior : improving performance and commitment in the workplace /
by: Colquitt, Jason
Published: (2007)

The 10 Principles of Open Business /
by: Cushman, David
Published: (2014)

Customer behavior : a managerial perspective.
by: Sheth, Jagdish N
Published: (2004)

MegaChange : how today's leading companies have transformed their workforces /
by: Joyce, William F.
Published: (1999)

Create that change : readymade tools for change management /
Published: (1997)

When giants learn to dance /
by: Kanter, Rosabeth Moss
Published: (1989)

Make change work : staying nimble, relevant, and engaged in a world of constant change /
by: Pennington, Randy
Published: (2013)

The theory and practice of change management /
by: Hayes, John
Published: (2002)

Getting your organization to change : a guide for putting your strategy into action /
by: Jaffe, Dennis T
Published: (1999)

Exploring strategic change /
by: Balogun, Julia
Published: (2004)

THE BREAKTHROUGH STRATEGY : Using Short-term Successes to Build the High Performance Organization /
by: SCHAFFER, ROBERT H

The Theory and practice of change management : John Hayes.
by: Hayes, John 1943
Published: (2002)

Futures of organizations : innovating to adapt startegy and human resources to rapid technological change /
by: Hage, Jerald
Published: (1988)

The flexible organization : a unique new system for organizational effectiveness and success /
by: Forisha-Kovach, Barbara
Published: (1984)

Organization Effectiveness and Change Management /
by: Kondalkar, V.G

Getting to big the small way /
by: Prestipino, Frank
Published: (2008)

MegaChange : how today's leading companies have transformed their workforces /
by: Joyce, William F.
Published: (1999)

Create that change : readymade tools for change management /
Published: (1997)

Change without pain : how to managers can overcome initiative overhold, organizational chaos, and employee burnout /
by: Abrahamson, Eric
Published: (2004)

Managing change : pratical strategies for competitive advantage /
by: Tuominen, Kari
Published: (2000)

MAKE SOME NOISE : The Unconventional Road To Dominance /
by: Schmidt, Ken

magnetic service : secrets for creating passionately devoted customers /
by: Bell, Chip R.

Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar /
by: Tschohl, John
Published: (1999)

Magnetic services : the secrets for creating passionately devoted customers /
by: Bell, Chip R
Published: (2003)