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|a 658.4038
|b TIW
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1 |
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|a Tiwana, Amrit
|
| 245 |
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|a The essential guide to knowledge management :
|b e-business and CRM applications /
|c Amrit Tiwana.
|
| 260 |
# |
# |
|a London:
|b Prentice-Hall International,
|c 2001.
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| 300 |
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|a 315 p.
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|a Electronic commerce
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| 650 |
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|a Knowledge management
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| 650 |
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|a Customer relations
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|b BOOK
|c Main Non-Fiction
|e INTAN BK
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