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| LEADER |
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| 005 |
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# |
|a 1578512050
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| 039 |
# |
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|y 201511041033
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812
|b REI
|
| 100 |
1 |
# |
|a Reichheld, Frederick F.
|
| 245 |
1 |
0 |
|a Loyalty rules! :
|b how today's leaders built lasting relationships /
|c by Frederick F. Reichheld.
|
| 260 |
# |
# |
|a Boston:
|b Harvard School Press,
|c 2001.
|
| 300 |
# |
# |
|a 213 p..
|
| 650 |
# |
0 |
|a Employee loyalty
|
| 650 |
# |
0 |
|a Customer loyalty
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| 650 |
# |
0 |
|a Customer relations
|
| 650 |
# |
0 |
|a Leadership
|
| 999 |
|
|
|a 0000053528
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|