Customer satisfiction measurement for ISO 9000 : 2000 /

Bibliographic Details
Main Author: Hii, Nigel
Other Authors: Self, Roche
Format: Book
Published: Oxford: Butterworth-Heinemann, 2002.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812HIL
Accession Item Category Format Status Notes
0000053615 Main Non-Fiction BOOK AVAILABLE