Kaplan, R. S., & NortonlhDavid P. (1996). Translating strategy info actionlbthe balanced scorecardlcby Robert S.Kaplan and David P.Norton. Harvard Business School Press.
Chicago Style (17th ed.) CitationKaplan, Robert S., and NortonlhDavid P. Translating Strategy Info Actionlbthe Balanced Scorecardlcby Robert S.Kaplan and David P.Norton. Boston: Harvard Business School Press, 1996.
MLA (8th ed.) CitationKaplan, Robert S., and NortonlhDavid P. Translating Strategy Info Actionlbthe Balanced Scorecardlcby Robert S.Kaplan and David P.Norton. Harvard Business School Press, 1996.
Warning: These citations may not always be 100% accurate.