APA (7th ed.) Citation

Dobson, A. (1999). Writing business letters: How to produce day- to- day correspondence that is clear and effective. Golden Books Centre Sdn. Bhd.

Chicago Style (17th ed.) Citation

Dobson, Ann. Writing Business Letters: How to Produce Day- to- Day Correspondence That Is Clear and Effective. Kuala Lumpur: Golden Books Centre Sdn. Bhd, 1999.

MLA (8th ed.) Citation

Dobson, Ann. Writing Business Letters: How to Produce Day- to- Day Correspondence That Is Clear and Effective. Golden Books Centre Sdn. Bhd, 1999.