APA (7th ed.) Citation

Kotter, J. P., & Cohen. (2002). The heart of change: Real-life stories of how people change their organizations. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Kotter, John P., and Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston: Harvard Business School Press, 2002.

MLA (8th ed.) Citation

Kotter, John P., and Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Harvard Business School Press, 2002.