The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees /

The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees /

Bibliographic Details
Main Author: Heskett, James L (Author)
Other Authors: Sasser, W. Earl, Schlesinger, Leonard A
Format: Book
Language:English
Subjects:
Employee loyalty
Customer satisfaction
Communication in marketing
Customer service
Organizational effectiveness

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812HES
Accession Item Category Format Status Notes
0000506907 Main Non-Fiction BOOK AVAILABLE

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