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|a Harvard business review on customer relationship management.
|
| 260 |
# |
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|a United States of America:
|b Harvard Business Review paperback,
|c 2001.
|
| 300 |
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|a 192 p
|a 21cm.
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|a Harvard business review paperback series
|
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|a Customer relations --
|x Management
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|a Customer relationship management
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|c Main Non-Fiction
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