Managing and motivating contact center employees : tools and techniques for inspiring outstanding performance from you frontline staff /

Bibliographic Details
Other Authors: Carlaw
Format: Book
Published: New York: McGraw-Hill, 2003.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812MAN
Accession Item Category Format Status Notes
0000054708 Main Non-Fiction BOOK AVAILABLE