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|a Basch, Michael
|
| 245 |
1 |
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|a Customer culture :
|b how Fed Ex and other great companies put the customer first every day /
|c by Michael Basch.
|
| 260 |
# |
# |
|a Upper Saddle River, New Jersey:
|b Prentice Hall,
|c 2002.
|
| 300 |
# |
# |
|a 274 p..
|
| 650 |
# |
0 |
|a Organizational effectiveness
|
| 650 |
# |
0 |
|a Corporate culture
|
| 650 |
# |
0 |
|a Quality of work life
|
| 650 |
# |
0 |
|a Organizational effectiveness --
|x Case studies
|
| 650 |
# |
0 |
|a Customer loyalty
|
| 650 |
# |
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|a Corporate culture --
|x Case studies
|
| 999 |
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|
|a 0000055096
|b BOOK
|c Main Non-Fiction
|e INTAN BK
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| 999 |
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|a 0000510891
|b BOOK
|c Main Non-Fiction
|e INTAN BK
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