Effective customer service : ten step for technical professions /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
Upper Saddle River, New Jersey:
Prentice Hall,
2004.
|
| Subjects: |
| Physical Description: | 288 p.. |
|---|---|
| ISBN: | 0130485292 |