Effective customer service : ten step for technical professions /

Effective customer service : ten step for technical professions /

Bibliographic Details
Main Author:	Goetsch, David L.
Other Authors:	Davis
Format:	Book
Published:	Upper Saddle River, New Jersey: Prentice Hall, 2004.
Subjects:	Customer services Management

Similar Items

Effective Customer Service : Ten Steps for Technical Professions /
by: Goetsch, David L, author

Effective Teamwork : Ten Steps for Technical Professions /
by: Goetsch, David L.

Effective leadership : ten steps for technical professions /
by: Goetsch, David L.
Published: (2005)

Effective change management : ten steps for technical professions /
by: Goetsch, David L
Published: (2005)

Incredible customer service /
by: FREEMANTLE, David
Published: (1993)

Effective change management : ten steps for technical profession /
by: Goetsch, David L.
Published: (2005)

Delivering effective sosial customer service /
by: Blunt, Carolyn
Published: (2013)

Customer service : skills for success /
by: Lucas, Robert W.

Customer Service : SKILLS FOR SUCCESS / /
by: Lucas, Robert W

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practicle approach /
by: Harris, Elaine K.
Published: (2003)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2007)

Exceptional customer service /
by: Ford Lisa
Published: (2001)

The customer service workbook /
by: Lake, Neville
Published: (2002)

The customer service planner /
by: Christopher, Martin
Published: (1992)

The world of customer services /
by: Gibson- ogers, Pattie
Published: (2012)

10 steps to successful customer service /
by: Kamin, Maxine
Published: (2010)

Customer service : 60 ways to win customers and keep them coming back /
by: Bailey, Keith
Published: (2010)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Customer Service : Building Successful Skills for the Twenty-First Century /
by: Lucas, Robert W

The customer service solution : managing emotions, trust and control to win your customer's business /
by: Dasu, Sriram
Published: (2013)

Total Customer Service : the ultimate weapon /
by: DAVIDOW, William H.
Published: (1989)

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /
by: Bacal, Robert
Published: (2011)

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /
by: Bacal, Robert
Published: (2011)

Customer driven services management /
by: Balachandran, S.
Published: (2004)

Customer Service In An Instant : 60 ways to win customers and keep them coming back /
by: Bailey, Keith

Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
by: Goodman, John A.
Published: (2009)

The customer service workbook /
by: Lake, Neville
Published: (2002)

Customer Service for dummies /
by: Leland, Karen
Published: (1999)

STRATEGIC CUSTOMER SERVICE : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Margins and Profits / /
by: Goodman, John A

Customer service secrets /
by: Economy, Peter
Published: (2004)

Customer service training /
by: Kamin, Maxine
Published: (2002)

40 activiites for improving customer service /
by: LINTON, Ian
Published: (1996)

Achieving excellence throught customer service /
by: TSCHOHL, John
Published: (1996)

Perfect phrases for customer service : hundreds of tools, techniques and scripts for handing any situation /
by: Bacal, Robert
Published: (2005)

The customer service survival kit : what to say to defuse even the worst customer situations /
by: Gallagher, Richard S
Published: (2013)

25 tips for excellence customer service : an action plan for service success /
by: LINTON, Ian
Published: (1995)

25 tips for excellent customer service : an action plan for service success /
by: LINTON, Ian
Published: (1995)