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020 # # |a 0471423289  
039 # 9 |a 202010120936  |b qistina  |y 201511041043  |z VLOAD 
090 0 0 |a 352.357   |b NIV 
100 1 # |a Niven, Paul R 
245 1 0 |a Balanced scorecard step-by-step for government and nonprofit agencies /   |c Paul R. Niven. 
260 # # |a New Jersey:   |b John Wiley & Sons,   |c 2003. 
300 # # |a 305 p.. 
650 # 0 |a Nonprofit organizations --   |x Management --   |x Evaluation  
650 # 0 |a Administrative agencies --   |x Management --   |x Evaluation  
650 # 0 |a Performance standards  
650 # 0 |a Organizational effectiveness --   |x Measurement  
650 # 0 |a Benchmarking (Management)  
650 # 0 |a Total quality management in government  
999 |a 0000055331  |b BOOK  |c Main Non-Fiction  |e INTAN BK 
999 |a 0000060711  |b BOOK  |c Main Non-Fiction  |e INTAN BK