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| 020 |
# |
# |
|a 0566082055
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| 039 |
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9 |
|a 202007231413
|b Zuraidah
|c 202007131423
|d Azira
|y 201511041043
|z VLOAD
|
| 040 |
# |
# |
|a BK
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b ROB
|
| 100 |
1 |
# |
|a Roberts-Phelps, Graham
|e author
|
| 245 |
1 |
0 |
|a Customer Service Games for Training /
|c GRAHAM ROBERTS-PHELPS.
|
| 264 |
# |
0 |
|c ♭2000
|
| 264 |
# |
0 |
|a Aldershot
|b GOWER
|c [2000]
|
| 300 |
# |
# |
|a vi, 171 pages:
|b illustrations;
|c 25cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 500 |
# |
# |
|a Includes index
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Management games
|
| 650 |
# |
0 |
|a Employees --
|x Training of
|
| 999 |
|
|
|a 0000055389
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|