APA (7th ed.) Citation

Faulkner, M., Hurst, S., & Tripp, A. CUSTOMER MANAGEMENT EXCELLENCE.

Chicago Style (17th ed.) Citation

Faulkner, Mike, Steve Hurst, and Adrian Tripp. CUSTOMER MANAGEMENT EXCELLENCE.

MLA (8th ed.) Citation

Faulkner, Mike, et al. CUSTOMER MANAGEMENT EXCELLENCE.