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CUSTOMER MANAGEMENT EXCELLENCE...
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CUSTOMER MANAGEMENT EXCELLENCE /
Bibliographic Details
Main Author:
Faulkner, Mike
(Author)
Other Authors:
Hurst, Steve
,
Tripp, Adrian
Format:
Book
Language:
English
Subjects:
Customer service
Customer relations
Holdings
Description
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Description
Item Description:
Includes index
Physical Description:
viii, 216 pages; 24cm.
ISBN:
0470848537
9780470848531
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