CRM at the speed of light : capturing and keeping cuctumers in internet real time. Second edition /

CRM at the speed of light : capturing and keeping cuctumers in internet real time. Second edition /

Bibliographic Details
Main Author:	Greenberg, Paul
Format:	Book
Published:	New York: Mc-Graw-Hill / Osborne, 2002.
Edition:	Second Edition.
Subjects:	Customer relationship -- > Management Customer relations -- > Management CRM ( Customer Relationship Management )

Similar Items

CRM at the speed of light : essential customer strategies for the 21 st. centry /
by: Greenberg, Paul
Published: (2004)

CRM at the speed of light : essential customer strategies for the 21st century /
by: Greenberg, Paul
Published: (2004)

Why CRM ( customer relationship management ) doesn't work : how to win by letting Customers Manage the Relationship /
by: Newell, Frederick
Published: (2003)

Microsoft dynamics CRM 4.0 step by step /
Published: (2009)

CRM at the speed of light : essential customer strategies for the 21st century /
by: Greenberg, Paul
Published: (2004)

CRM at the speed of light, third edition : essential customer strategies for the 21st century /
by: Greenberg, Paul
Published: (2004)

CRM at the speed of light, third edition : essential customer strategies for the 21st century /
by: Greenberg, Paul
Published: (2004)

Connected CRM : implementing a data-driven, customer-centric business strategy /
by: Williams, David S.
Published: (2014)

Customer relationship management : Student Manual.
Published: (2003)

Customer relationship management : a strategic imperative in the world of e-business /
Published: (2000)

DIGITAL CRM : Customer Relationship Management : WINNING IN THE AGE OF SAVVY CUSTOMERS / /
by: Condecido, Danny

Customer Relationship Management : Emerging Concepts, Tools and Applications /

Customer experience management : a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd H
Published: (2003)

Strategic customer care : an evolutionary approach to increasing customer value and profitability /
by: Brown, Stanley A.
Published: (1999)

Up close & personal? : customer relationship marketing @ work /
Published: (2006)

Managing the customer experience : turning customers into advocates /
by: Smith, Shaun
Published: (2002)

Customer relationship management : fast track solutions /
by: Blomquist, Ralf
Published: (2006)

Managing customers as investments : the strategic value of customers in the long run /
by: Gupta, Sunil
Published: (2005)

Customer relationship management : integrating marketing strategy and information technology /
by: Zikmund, William G.
Published: (2003)

Customer relationship management : integrating marketing strategy and information technology /
by: Zikmund, William G.

CRM unplugged : releasing CRM's strategic value /
by: Bligh, Philip
Published: (2004)

151 quick ideas : to get new customer /
by: Wilson, Jerry R
Published: (2007)

Managing customer relationships : a strategic framework /
by: Peppers, Don

Essentials of CRM : a guide to customer relationship management /
by: Bergeron, Bryan P.
Published: (2002)

Become the brand of choice /
by: Hartman, Jason
Published: (2000)

The CRM handbok : a business guide to customer ralationship management /
by: Dyche, Jill
Published: (2002)

Opt-in marketing : increase sales exponentially with consensual marketing /
by: Roman, Ernan
Published: (2004)

Relationship marketing in a globalised world : are you ready ? /
by: Choo, Meng Kong

POWER RELATIONSHIPS : 26 Irrefutable Laws for Building Extraordinary Relationships /
by: Sobel, Andrew
Published: (2014)

CRM Systemes in Industrial Companies : Intra- and Inter-Organizational Effects /
by: Perna, Andrea
Published: (2014)

THE REFERRAL OF A LIFETIME : Never Make a Cold Call Again! /
by: Templeton, Timothy

Voice-of-the-customer marketing : a revolutionary five-step process to create customers who care, spend, and stay /
by: Roman, Ernan
Published: (2011)

The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability /
Published: (2003)

Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood) /
by: Stone, Douglas
Published: (2014)

The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability /
Published: (2003)

UNBREAKABLE : How to Prepare Yourself For a Strong Relationship / /
by: AIMAN AZLAN

Clients, clients, and more clients : create an endless stream of new business with the power of psychology /
by: Kase, Larina
Published: (2012)

The handbook of Key Customer Relationship Management : The definitive guide to winning, managing and developing key account business /
by: Burnett, Ken

The CRM project management handbook : building realistic expectations and managing risk /
by: Gentle, Michael
Published: (2002)

Stop workplace drama : train your team to have no complaints, no excuses, and no regrets /
by: Chism, Marlene
Published: (2011)