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|a 658.812
|b NEW
|
| 100 |
1 |
# |
|a Newell, Frederick
|
| 245 |
1 |
0 |
|a Why CRM ( customer relationship management ) doesn't work :
|b how to win by letting Customers Manage the Relationship /
|c Frederick Newell.
|
| 260 |
# |
# |
|a United Kingdom:
|b Kogan Page,
|c 2003.
|
| 300 |
# |
# |
|a 263 p..
|
| 650 |
# |
0 |
|a CRM ( Customer Relationship Management )
|
| 650 |
# |
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|a Customer relations --
|x Management
|
| 650 |
# |
0 |
|a Customer relationship --
|x Management
|
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|a 0000508071
|b BOOK
|c Main Non-Fiction
|e INTAN BK
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| 999 |
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|a 0000508072
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|