Why CRM ( customer relationship management ) doesn't work : how to win by letting Customers Manage the Relationship /

Bibliographic Details
Main Author: Newell, Frederick
Format: Book
Published: United Kingdom: Kogan Page, 2003.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812NEW
Accession Item Category Format Status Notes
0000508071 Main Non-Fiction BOOK AVAILABLE
0000508072 Main Non-Fiction BOOK AVAILABLE