Competing in a service economy : how to create a competitive advantage through service development and innovation /

Bibliographic Details
Main Author: Gustafsson, Anders
Other Authors: Johnson
Format: Book
Published: San Francisco: Jossey-Bass, 2003.
Subjects:

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812GUS
Accession Item Category Format Status Notes
0000056527 Main Non-Fiction BOOK AVAILABLE