Simlpy Better : Winning and Keeping Customers by Delivering What Matters Most /

Bibliographic Details
Main Author: Barwise, T. P (Author)
Other Authors: Meehan, Sean
Format: Book
Language:English
Subjects:
LEADER 01546cam a2200397 7i4500
001 0000005000
005 20201014090000.0
005 ##20201014155900.0
003 ##MY-KlINT
008 201511t20042004maua g 001 0 eng d
020 # # |a 9780875843988  
020 # # |a 0875843980  
039 # 9 |a 202010141559  |b Zuraidah  |c 202010141556  |d Zuraidah  |c 201910021219  |d Amir  |c 201910021134  |d rozila  |y 201511041049  |z VLOAD 
040 # # |a BK 
082 0 0 |a 658.812 
090 0 0 |a 658.812   |b BAR 
100 1 # |a Barwise, T. P   |e author 
245 1 0 |a Simlpy Better :   |b Winning and Keeping Customers by Delivering What Matters Most /   |c Patrick Barwise, Sean Meehan. 
264 # 0 |c ♭2004 
264 # 0 |a Boston, Massachusetts  |b Harvard Business School Press  |c [2004] 
300 # # |a xiv, 216 pages:   |b illustrations;   |c 24cm. 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
500 # # |a Includes bibliographical references and index 
583 # # |a LULUS 
650 # 0 |a Customer satisfaction --   |x Evaluation  
650 # 0 |a Marketing  
700 0 # |a Meehan, Sean  
997 |a BK ELMU IKWS IKWU 
998 |a 0000057121 E000002832 E000003242 3000115505 2000013637 
999 |a 0000057121  |b BOOK  |c Main Non-Fiction  |e INTAN Bukit Kiara 
999 |a 2000013637  |b BOOK  |c Main Non-Fiction  |e INTAN Kampus Wilayah Selatan 
999 |a 3000115505  |b BOOK  |c Main Non-Fiction  |e INTAN Kampus Wilayah Selatan 
999 |a 5000002832  |b BOOK  |c Main Non-Fiction  |e INTAN Jalan Elmu 
999 |a 5000003242  |b BOOK  |c Main Non-Fiction  |e INTAN Jalan Elmu