APA (7th ed.) Citation

Dyche, J. (2002). The CRM handbok: A business guide to customer ralationship management. Addison Wesley.

Chicago Style (17th ed.) Citation

Dyche, Jill. The CRM Handbok: A Business Guide to Customer Ralationship Management. Boston: Addison Wesley, 2002.

MLA (8th ed.) Citation

Dyche, Jill. The CRM Handbok: A Business Guide to Customer Ralationship Management. Addison Wesley, 2002.

Warning: These citations may not always be 100% accurate.