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# |
|a BK
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b BUR
|
| 100 |
1 |
# |
|a Burnett, Ken
|e author
|
| 245 |
1 |
4 |
|a The handbook of Key Customer Relationship Management :
|b The definitive guide to winning, managing and developing key account business /
|c KEN BURNETT.
|
| 264 |
# |
0 |
|a London
|b FINANCIAL TIMES Prentice Hall An imprint of Pearson Education
|c 2001
|
| 264 |
# |
0 |
|c ♭2001
|
| 300 |
# |
# |
|a xix, 401 pages:
|b illustrations;
|c 24cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 500 |
# |
# |
|a Includes index
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Customer relations
|
| 650 |
# |
0 |
|a Customer relations --
|x Management
|
| 999 |
|
|
|a 0000057229
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|