APA (7th ed.) Citation

(2004). The power of customer service: A how-to-approach to successful customer service.

Chicago Style (17th ed.) Citation

The Power of Customer Service: A How-to-approach to Successful Customer Service. 2004.

MLA (8th ed.) Citation

The Power of Customer Service: A How-to-approach to Successful Customer Service. 2004.

Warning: These citations may not always be 100% accurate.