APA (7th ed.) Citation

Bell, C. R., & Bell. (2003). Magnetic service: Secrets for creating passionately devoted customers. Berrett-Koehler Publishers.

Chicago Style (17th ed.) Citation

Bell, Chip R., and Bell. Magnetic Service: Secrets for Creating Passionately Devoted Customers. San Francisco: Berrett-Koehler Publishers, 2003.

MLA (8th ed.) Citation

Bell, Chip R., and Bell. Magnetic Service: Secrets for Creating Passionately Devoted Customers. Berrett-Koehler Publishers, 2003.