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00661cam a2200205 7i4500 |
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##MY-KlINT |
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# |
# |
|a 1576752364
|
| 039 |
# |
9 |
|y 201511041052
|z VLOAD
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| 090 |
0 |
0 |
|a 658.812
|b BEL
|
| 100 |
1 |
# |
|a Bell, Chip R.
|
| 245 |
1 |
0 |
|a Magnetic service :
|b secrets for creating passionately devoted customers /
|c Chip R. Bell and Bilijack R. Bell.
|
| 260 |
# |
# |
|a San Francisco:
|b Berrett-Koehler Publishers,
|c 2003.
|
| 300 |
# |
# |
|a xiv, 169 p;
|c 24cm.
|
| 650 |
# |
0 |
|a Customer services
|
| 650 |
# |
0 |
|a Consumer satisfaction
|
| 700 |
0 |
# |
|a Bell,
|h Bilijack R.
|
| 999 |
|
|
|a 0000057639
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|