APA (7th ed.) Citation

Bazerman, M. H., & Watkins. (2004). Predictable surprise: The disasters you should have seen coming and how to prevent them. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Bazerman, Max H., and Watkins. Predictable Surprise: The Disasters You Should Have Seen Coming and How to Prevent Them. Boston: Harvard Business School Press, 2004.

MLA (8th ed.) Citation

Bazerman, Max H., and Watkins. Predictable Surprise: The Disasters You Should Have Seen Coming and How to Prevent Them. Harvard Business School Press, 2004.