The relationship edge in business : connecting with customers and colleagues when it counts /

The relationship edge in business : connecting with customers and colleagues when it counts /

Bibliographic Details
Main Author:	Acuff, Jerry, 1949-
Format:	Book
Published:	New Jersey: John Wiley & Sons, 2004.
Subjects:	Customer services Customer relations Success in business

Similar Items

The relationship edge : the key to strategic influence and selling success /
by: Acuff, Jerry
Published: (2011)

Power relationship : 26 irrefutable laws for building extraordinary relationships /
by: Sobel, Andrew, 1955-
Published: (2014)

The power of understanding people : the key to strengthening relationships,increasing sales and enhancing organizational performance /
by: Mitchell, Dave
Published: (2014)

POWER RELATIONSHIPS : 26 Irrefutable Laws for Building Extraordinary Relationships /
by: Sobel, Andrew
Published: (2014)

Customer relationship management : creating competitive advantage through win - win relationship strategies /
by: Storbacka, Kaj
Published: (2001)

THE RELATIONSHIP ENGINE : CONNECTING WITH THE PEOPLE WHO POWER YOUR BUSINESS /
by: Wallace, Ed, 1959-

Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buy /
by: Acuff, Jerry
Published: (2007)

The Service edge : 101 companies that profit from customer care /
by: Zemke, Ron
Published: (1990)

Customer relationship management /
by: Anderson, Kristin
Published: (2002)

Customer relationship management /
by: Peelen, Ed
Published: (2005)

Harvard business review on customer relationship management.
Published: (2001)

Harvard business review on customer relationship management.
Published: (2001)

The handbook of Key Customer Relationship Management : The definitive guide to winning, managing and developing key account business /
by: Burnett, Ken

Customer relationship management : getting it right /
by: Kincaid, Jidith W.
Published: (2003)

Secrets of Customer Relationship Management : It's All About How You Make Them Feel /
by: Barnes, James G.

Secrets of customer relationship management : it's all about how you make them fell /
by: Barnes, James G
Published: (2001)

Secrets of customer relationship management : it's all about how you make them feel /
by: Barnes, James G.
Published: (2001)

Customer relationship management : a strategic imperative in the world of e-business /
Published: (2000)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

GREAT CUSTOMER CONNECTIONS : Simple Psychological Techniques That Guarantee Exceptional Service /
by: Gallagher, Richard S

Everyone is a customer /
by: Kearney, Elizabeth I.
Published: (2000)

Mastering customer relations /
by: Cartwright, Roger
Published: (2000)

CUSTOMER MANAGEMENT EXCELLENCE /
by: Faulkner, Mike

Customer relationship management : fast track solutions /
by: Blomquist, Ralf
Published: (2006)

Customer service : 60 ways to win customers and keep them coming back /
by: Bailey, Keith
Published: (2010)

The customer service survival kit : what to say to defuse even the worst customer situations /
by: Gallagher, Richard S
Published: (2013)

Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization /
by: DESATNICK, Robert L.
Published: (1993)

The big book of customer service training games : quick, fun activities for training customer services reps, salespeople, and anyone else who deals with customers /
by: Carlaw, Peggy
Published: (1999)

10 steps to successful customer service /
by: Kamin, Maxine
Published: (2010)

40 activities for improving customer service /
by: Linton, Ian
Published: (1996)

10 steps to successful : customer service /
by: Kamin, Maxine
Published: (2010)

The big book of customer service training games : quick, fun activities for training customer service reps, sales people, and anyone else who deals with customers /
by: Carlaw, Peggy
Published: (1999)

The big book of customer service training games /
by: Carlaw, Peggy
Published: (1999)

THE Customer Service Survival Kit : What to Say to Defuse Even the Worst Customer Situations /
by: Gallagher, Richard S

Customer relationship management : a databased approach /
by: V. Kumar
Published: (2006)

Customer relationship management : a databased approach /
by: V. Kumar
Published: (2006)

Customer services : career success through customer satisfaction /
by: Timm, Paul R
Published: (2005)

The customer rules : the 39 essential rules for delivering sensational service /
by: Cockerell, Lee
Published: (2013)

The customer rules : the 39 essential rules for delivering sensational services /
by: Cockerell, Lee
Published: (2013)