Misino, D. J., & DeFelice. (2004). Negotiate to win: Proven strategies from the NYPD's top hostage negotiator. McGraw-Hill.
Chicago Style (17th ed.) CitationMisino, Dominick J., and DeFelice. Negotiate to Win: Proven Strategies from the NYPD's Top Hostage Negotiator. New York: McGraw-Hill, 2004.
MLA (8th ed.) CitationMisino, Dominick J., and DeFelice. Negotiate to Win: Proven Strategies from the NYPD's Top Hostage Negotiator. McGraw-Hill, 2004.
Warning: These citations may not always be 100% accurate.