APA (7th ed.) Citation

Taylor, S., & Gartside. (2004). Model business letters, e-mails & other business documents (6th ed.). Prentice-Hall.

Chicago Style (17th ed.) Citation

Taylor, Shirley, and Gartside. Model Business Letters, E-mails & Other Business Documents. 6th ed. London: Prentice-Hall, 2004.

MLA (8th ed.) Citation

Taylor, Shirley, and Gartside. Model Business Letters, E-mails & Other Business Documents. 6th ed. Prentice-Hall, 2004.