Managing customers as investments : the strategic value of customers in the long run /

Bibliographic Details
Main Author: Gupta, Sunil
Other Authors: Lehmann
Format: Book
Published: Upper Saddle River: Wharton School Publishing, 2005.
Subjects:
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245 1 0 |a Managing customers as investments :   |b the strategic value of customers in the long run /   |c Sunil Gupta and Donald R. Lehmann. 
260 # # |a Upper Saddle River:   |b Wharton School Publishing,   |c 2005. 
300 # # |a xvii, 205 p:   |b ill;   |c 24cm. 
500 # # |a Includes index 
650 # 0 |a Customer relations  
650 # 0 |a Relationship marketing  
650 # 0 |a Marketing --   |x Management  
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