(2005). The results-driven manager: Dealing with difficult people. Harvard Business School Press.
Chicago Style (17th ed.) CitationThe Results-driven Manager: Dealing with Difficult People. Boston, Massachusetts: Harvard Business School Press, 2005.
MLA (8th ed.) CitationThe Results-driven Manager: Dealing with Difficult People. Harvard Business School Press, 2005.
Warning: These citations may not always be 100% accurate.