Complaint management : the heart of CRM /

Bibliographic Details
Main Author: Stauss, Bernd
Other Authors: Seidel, Wolfgang
Format: Book
Edition:1st Edition.
Subjects:

BK-Rak Terbuka- Aras 2

Holdings details from BK-Rak Terbuka- Aras 2
Call Number: 658.812STA
Accession Item Category Format Status Notes
0000058853 Main Non-Fiction BOOK AVAILABLE