Understanding and managing customers /
| Other Authors: | , , |
|---|---|
| Format: | Book |
| Published: |
United Kingdom:
Pearson Education Limited,
2005.
|
| Subjects: |
| Item Description: | Includes bibliographical references and index |
|---|---|
| Physical Description: | xxi, 340 pages: illustrations; 25cm. |
| ISBN: | 0273685627 |