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|a 0787980943
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| 039 |
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|y 201511041104
|z VLOAD
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| 090 |
0 |
0 |
|a 658.812
|b BLI
|
| 100 |
1 |
# |
|a Bliss, James
|
| 245 |
1 |
0 |
|a Chief customer officer :
|b getting past lip service to passionate action /
|c Jeanne Bliss.
|
| 260 |
# |
# |
|a San Francisco:
|b Jossey-Bass,
|c 2006.
|
| 300 |
# |
# |
|a xi, 302p:
|b ill;
|c 23cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Industrial management
|
| 650 |
# |
0 |
|a Customer relations --
|x Management
|
| 999 |
|
|
|a 0000060880
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|