Branded customer service : the new competitive edge /
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
San Francisco, CA:
Berrett-Koehler,
c2004.
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| Edition: | 1st ed.. |
| Subjects: |
| Item Description: | Includes bibliographical references (p. 243-2445) and index. |
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| Physical Description: | xii, 259 p: ill; 24cm. |
| ISBN: | 1576752984 |