Taking the call : an aspirant's guide to call centers /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New Delhi:
McGraw Hill,
2004.
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| Subjects: |
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| 090 | 0 | 0 | |a 302.2 |b CHA |
| 100 | 1 | # | |a Chadha, Roma |
| 245 | 1 | 0 | |a Taking the call : |b an aspirant's guide to call centers / |c Roma Chadha. |
| 260 | # | # | |a New Delhi: |b McGraw Hill, |c 2004. |
| 300 | # | # | |a xi, 207p: |b ill; |c 23cm. |
| 500 | # | # | |a Includes index and CD-ROM |
| 650 | # | 0 | |a Communication |
| 999 | |a 0000508492 |b BOOK |c Main Non-Fiction |e INTAN BK | ||