|
|
|
|
| LEADER |
00759cam a2200229 7i4500 |
| 001 |
0000008102 |
| 005 |
20151104090000.0 |
| 005 |
##20151104110700.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 0072231734
|
| 039 |
# |
9 |
|y 201511041107
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812
|b GRE
|
| 100 |
1 |
# |
|a Greenberg, Paul
|
| 245 |
1 |
0 |
|a CRM at the speed of light :
|b essential customer strategies for the 21st century /
|c Paul Greenberg.
|
| 250 |
# |
# |
|a 3rd ed.
|
| 260 |
# |
# |
|a California:
|b McGraw-Hill/Osborne,
|c 2004.
|
| 300 |
# |
# |
|a xviii, 670p:
|b ill;
|c 23cm.
|
| 500 |
# |
# |
|a Includes index
|
| 650 |
# |
0 |
|a Customer relationship --
|x Management
|
| 650 |
# |
0 |
|a Customer relations --
|x Management
|
| 650 |
# |
0 |
|a CRM ( Customer Relationship Management )
|
| 999 |
|
|
|a 0000059722
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|