Employee management and customer service in the retail industry /

Bibliographic Details
Main Author: Heil, Gary
Other Authors: Thomas
Format: Book
Published: Hoboken, N.J: John Wiley & Sons, 2006.
Subjects:
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100 1 # |a Heil, Gary 
245 1 0 |a Employee management and customer service in the retail industry /   |c Gary Heil and Chris Thomas. 
260 # # |a Hoboken, N.J:   |b John Wiley & Sons,   |c 2006. 
300 # # |a xi, 190p:   |b ill;   |c 23cm. 
650 # 0 |a Includes bibliographical references and index  
650 # 0 |a Retail trade --   |x Employees  
650 # 0 |a Retail trade --   |x Personal management  
700 0 # |a Thomas,   |h Chris  
999 |a 0000059879  |b BOOK  |c Main Non-Fiction  |e INTAN BK