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| LEADER |
00720cam a2200217 7i4500 |
| 001 |
0000008185 |
| 005 |
20151104090000.0 |
| 005 |
##20151104110700.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 9780470043554
|
| 039 |
# |
9 |
|y 201511041107
|z VLOAD
|
| 090 |
0 |
0 |
|a 647.94068
|b TIS
|
| 100 |
1 |
# |
|a Tisch, Jonathan M
|
| 245 |
1 |
0 |
|a Chocolates on the pillow arent enough :
|b reinventing the customer experience /
|c Jonathan M. Tisch.
|
| 260 |
# |
# |
|a New Jersey:
|b John Wiley & Sons,
|c 2007.
|
| 300 |
# |
# |
|a xii, 256p;
|c 23cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Customer relations
|
| 650 |
# |
0 |
|a Hospitality industries --
|x Customer services
|
| 650 |
# |
0 |
|a Hotels
|
| 999 |
|
|
|a 0000061072
|b BOOK
|c Main Non-Fiction
|e INTAN BK
|