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|a 658.812
|b BRI
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1 |
# |
|a Brinkman, Rick
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| 245 |
1 |
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|a love thy customer :
|b creating delight, preventing disatisfaction and pleasing your hardest-to-please customers /
|c Rick Brinkman and Rick Kirschner.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2006.
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| 650 |
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|a Motivation
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|a Consumer satisfication
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| 700 |
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|h Rick
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|c Main Non-Fiction
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