love thy customer : creating delight, preventing disatisfaction and pleasing your hardest-to-please customers /
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| Format: | Book |
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New York:
McGraw-Hill,
2006.
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2006.
|
| Subjects: |