Employee management and customer service in the retail industry /
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
Hoboken,NJ:
Wiley,
2006.
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| Subjects: |
| Item Description: | Includes bibliography and index |
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| Physical Description: | xi,190p: ill; 24cm. |
| ISBN: | 047172324X |