Pike, R. W., & Arch. (1997). Dealing with difficult participants: 127 practical strategies for minimizing resistance and maximizing results in your presentations. Jossey-Bass/Pfeiffer.
Chicago Style (17th ed.) CitationPike, Robert W., and Arch. Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations. San Francisco: Jossey-Bass/Pfeiffer, 1997.
MLA (8th ed.) CitationPike, Robert W., and Arch. Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations. Jossey-Bass/Pfeiffer, 1997.
Warning: These citations may not always be 100% accurate.