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The big book of customer service training games /

The big book of customer service training games /

Bibliographic Details
Main Author: Carlaw, Peggy
Other Authors: Deming
Format: Book
Published: New York: McGraw-Hill, 1999.
Subjects:
Customer relations
Customer services
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Description
Physical Description:xiv, 209p: ill; 23cm.
ISBN:0070779740

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